哈佛商學院MBA 授課講義 Chap005

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1、McGraw-Hill/Irwin 2006 The McGraw-Hill Companies,Inc.All rights reserved.Part Two:Acquisition and Preparation of Human ResourcesChapter 5-Human Resource Planning and RecruitmentChapter 6-Selection and PlacementChapter 7-TrainingChapter5 2006 The McGraw-Hill Companies,Inc.All rights reserved.McGraw-H

2、ill/IrwinHuman Resource Planning and RecruitmentDiscuss how to align a companys strategic direction with its human resource planning.Determine the labor demand for workers in various job categories.Discuss the advantages and disadvantages of various ways of eliminating a labor surplus and avoiding a

3、 labor shortage.McGraw-Hill/Irwin 2006 The McGraw-Hill Companies,Inc.All rights reserved.5ChapterHuman Resource Planning and RecruitmentDescribe the various recruitment policies that organizations adopt to make job vacancies more attractive.List the various sources from which job applicants can be d

4、rawn,their relative advantages and disadvantages,and the methods for evaluating them.Explain the recruiters role in the recruitment process,the limits the recruiter faces,and the opportunities available.5ChapterMcGraw-Hill/Irwin 2006 The McGraw-Hill Companies,Inc.All rights reserved.Stages in Human

5、Resource PlanninguForecasting uLabor DemanduLabor SupplyuGoal Setting and Strategic PlanninguProgram Implementation and EvaluationMcGraw-Hill/Irwin 2006 The McGraw-Hill Companies,Inc.All rights reserved.Forecasting Stage of Human Resource PlanninguDetermining Labor Demanduderived from product/servic

6、e demandeduexternal in natureuDetermining Labor Supplyuinternal movements caused by transfers,promotions,turnover,retirements,etc.utransitional matrices identify employee movements over timeuuseful for AA/EEO purposesuDetermining Labor Surplus or ShortageMcGraw-Hill/Irwin 2006 The McGraw-Hill Compan

7、ies,Inc.All rights reserved.Strategies for Reducing an Expected Labor SurplusOptionSpeedExtent of Human Suffering FastFastFastFastFastSlowSlowSlowSlowHighHighHighModerateModerateLowLowLowLow1.Downsizing2.Pay reductions3.Demotions4.Transfers5.Work sharing6.Hiring freeze7.Natural attrition8.Early reti

8、rement9.RetrainingMcGraw-Hill/Irwin 2006 The McGraw-Hill Companies,Inc.All rights reserved.Strategies for Reducing an Expected Labor SurplusOptionSpeedExtent of Human Suffering FastFastFastSlowSlowSlowSlowHighHighHighHighModerateLowLow1.Overtime2.Temporary employees3.Outsourcing4.Retrained transfers

9、5.Turnover reductions6.New external hires7.Technological innovationMcGraw-Hill/Irwin 2006 The McGraw-Hill Companies,Inc.All rights reserved.DownsizinguDownsizing is the planned elimination of large numbers of personnel designed to enhance organizational competitiveness.uReasons for downsizing includ

10、e:uneed to reduce labor costsutechnological changes reduce need for laborumergers and acquisitions reduce bureaucratic overheaduorganizations choose to change the location of where they do businessMcGraw-Hill/Irwin 2006 The McGraw-Hill Companies,Inc.All rights reserved.Effects of DownsizinguStudies

11、show that firms that announce a downsizing campaign show worse,rather than better financial performance.uReasons include:uThe long-term effects of an improperly managed downsizing effort can be negative.uMany downsizing campaigns let go of people who turn out to be irreplaceable assets.uEmployees wh

12、o survive the staff purges often become narrow-minded,self-absorbed,and risk-averse.McGraw-Hill/Irwin 2006 The McGraw-Hill Companies,Inc.All rights reserved.Early Retirement ProgramsuThe average age of the U.S.workforce is increasing.uBaby boomers are not retiring early for several reasons:uimproved

13、 health of older peopleua fear that Social Security will be cutumandatory retirement is outlaweduMany employers try to induce voluntary attrition among older workers through early retirement incentive programs.McGraw-Hill/Irwin 2006 The McGraw-Hill Companies,Inc.All rights reserved.Employing Tempora

14、ry WorkersuHiring temporary workers helps eliminate a labor shortage.uTemporary employment affords firms the flexibility needed to operate efficiently in the face of swings in demand.uOther advantages include:utemporary workers free a firm from many administrative tasks and financial burdensutempora

15、ry workers are often times tested by a temporary agencyumany temporary agencies train employees before sending them to employeesMcGraw-Hill/Irwin 2006 The McGraw-Hill Companies,Inc.All rights reserved.Outsourcing and OffshoringuOutsourcing is an organizations use of an outside organization for a bro

16、ad set of services.uOffshoring is a special case of outsourcing where the jobs that move actually leave one country and go to another.uTo help ensure the success of outsourcing:uoutsource only those jobs that are repetitive,predictable,and easily trained.uChoose an outsourcing vendor that is large a

17、nd established.uJobs that are proprietary or require tight security should not be outsourced.uIt is a good idea to start small and monitor constantly.McGraw-Hill/Irwin 2006 The McGraw-Hill Companies,Inc.All rights reserved.Affirmative Action PlanninguIt is important to plan for various subgroups wit

18、hin a labor force.uA comparison of the proportion of workers in protected subgroups with the proportion that each subgroup represents is called a workforce utilization review.uThe steps required to execute an affirmative action plan are identical to the steps in the generic planning process discusse

19、d earlier.McGraw-Hill/Irwin 2006 The McGraw-Hill Companies,Inc.All rights reserved.The Human Resource Recruitment ProcessJob ChoiceRecruitment InfluencesJobChoiceApplicantCharacteristicsPersonnelPoliciesRecruiter Traitsand BehaviorsRecruitmentSourcesVacancy CharacteristicsMcGraw-Hill/Irwin 2006 The

20、McGraw-Hill Companies,Inc.All rights reserved.Personnel PoliciesuCharacteristics of the vacancy are more important than recruiters or recruiting sources.uPersonnel Policies vary:uInternal versus External recruitinguopportunity for advancementuMarket leader pay strategyuEmployment-at-will policies-ei

21、ther party can terminate the relationship at any timeuDue-process policy-employees can appeal a termination decisionuImage advertisingMcGraw-Hill/Irwin 2006 The McGraw-Hill Companies,Inc.All rights reserved.Recruitment SourcesInternal Sources-Faster,cheaper,more certaintyExternal Sources-New ideas a

22、ndapproachesDirect Applicantsand Referrals-self selection,low cost Newspaper Advertising-large volume,lowquality recruitsElectronic Recruiting-the InternetPublic&PrivateEmployment Agencies-headhunters,can beexpensiveColleges and Universities-campus placement servicesJOBSJOBSMcGraw-Hill/Irwin 2006 Th

23、e McGraw-Hill Companies,Inc.All rights reserved.RecruitersuFunctional Area uHR-versus operating area-specialistuTraitsuwarm and informativeuRealismurealistic job preview,honestyMcGraw-Hill/Irwin 2006 The McGraw-Hill Companies,Inc.All rights reserved.1.Provide timely feedback2.Avoid rude behavior3.Re

24、cruit in teamsSteps to Enhance Recruiter Impact1.Provide timely feedback2.Avoid rude behavior3.Recruit in teamsMcGraw-Hill/Irwin 2006 The McGraw-Hill Companies,Inc.All rights reserved.u9、靜夜四無鄰,荒居舊業(yè)貧。22.8.3022.8.30Tuesday,August 30,2022u10、雨中黃葉樹,燈下白頭人。6:04:046:04:046:048/30/2022 6:04:04 AMu11、以我獨沈久,愧

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26、4:0430 August 2022u17、做前,能夠環(huán)視四周;做時,你只能或者最好沿著以腳為起點的射線向前。上午6時4分4秒上午6時4分6:04:0422.8.30u9、沒有失敗,只有暫時停止成功!。22.8.3022.8.30Tuesday,August 30,2022u10、很多事情努力了未必有結果,但是不努力卻什么改變也沒有。6:04:046:04:046:048/30/2022 6:04:04 AMu11、成功就是日復一日那一點點小小努力的積累。22.8.306:04:046:04Aug-2230-Aug-22u12、世間成事,不求其絕對圓滿,留一份不足,可得無限完美。6:04:04

27、6:04:046:04Tuesday,August 30,2022u13、不知香積寺,數里入云峰。22.8.3022.8.306:04:046:04:04August 30,2022u14、意志堅強的人能把世界放在手中像泥塊一樣任意揉捏。2022年8月30日星期二上午6時4分4秒6:04:0422.8.30u15、楚塞三湘接,荊門九派通。2022年8月上午6時4分22.8.306:04August 30,2022u16、少年十五二十時,步行奪得胡馬騎。2022年8月30日星期二6時04分4秒6:04:0430 August 2022u17、空山新雨后,天氣晚來秋。上午6時4分4秒上午6時4分6

28、:04:0422.8.30u9、楊柳散和風,青山澹吾慮。22.8.3022.8.30Tuesday,August 30,2022u10、閱讀一切好書如同和過去最杰出的人談話。6:04:046:04:046:048/30/2022 6:04:04 AMu11、越是沒有本領的就越加自命不凡。22.8.306:04:046:04Aug-2230-Aug-22u12、越是無能的人,越喜歡挑剔別人的錯兒。6:04:046:04:046:04Tuesday,August 30,2022u13、知人者智,自知者明。勝人者有力,自勝者強。22.8.3022.8.306:04:046:04:04August 3

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