英語專業(yè)商務英語寫作試題.doc

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試卷代號：2141 中央廣播電視大學2004—2005學年度第一學期“開放?？啤逼谀┛荚? 英語專業(yè) 商務英語寫作 試題 I. Complete the letters with the words given. (10 points) requests, appreciate, overdue, appoint, confidential, remain, further to, explanation,regarding, confidence (1) Dear Ms. Waif 1 your letter of 26 April, I am happy to provide the information you requested 2 Arnold Stevens, with the understanding that this information will be kept 3 . I can recommend Mr. Stevens with every 4 . He has been a stock c!erk and then a sales assistant in my store since September 1996. He has always been willing to work odd hours, including weekends and holidays, and has proven to be a hardworking and trustworthy employee. If you were to 5 Mr. Stevens to the post, we should find it very difficult to replace him. However, we 6 that it may be time for Mr. Stevens to move on. Sincerely yours (2) Dear Sir We are very much surprised that we have received no reply to the further letter we sent you on 28th July regarding the long 7 payment of $ 95.67 on your account. Our relations in the past have always been good. Even so, we cannot allow the amount to 8 unpaid indefinitely, and as we have received no replies to any of our several 9 for payment, we are now reluctantly compelled to have recourse to law, unless the amount due is paid or a satisfactory 10 received by the end of this month. Yours faithfully Ⅱ. Choose the best answer for each question. (10 points) 11. I am writing to find out the facts __ to your recent insurance claim. a. be related b. relate c. relating 12. Please examine the matter and send us the __ of the missing three boxes by air parcel. a. payment b. replacement c. adjustment 13. It is essential that our suppliers __ both competitive in terms of price, and extremely reliable. a. be b. woutd be c. will be 14. With regard to the loss in weight, we are enclosing a surveyors report in order to prove to you that the loss __ only __ in transit. a. could.,oceur h. could..,have occurred c. can".occur 15. We are sorry to have to complain of the quality of the shipment of wheat, but it is far __ the sample you sent us. a. superior to b. inferior to c. prior to 16. The policy __ and should reach you by the end of next month. a. is being prepared b. is being preparing c. is preparing 17. __ that you no longer require our services was a great disappointment to me. a. to learn b. Learning c. Have learned 18. Marityn had to leave for Mexico City;_____, she will not be available for next weeks meeting. a. consequently b. nevertheless c. moreover 19. I am afraid customers are expected to check that goods are satisfactory on ____ a. shipment b. dispatch c. delivery 20. __ your urgent need of the goods, we have decided to accept your order despite the current tight supply position. a. In terms of b. In spite of c. In view of III. Match (10 points) A. In the following, 21- 25 describe the problems, and a--e give the solutions. Please match them. 21. Recently, you have started to deliver later than agreed. This results in our failing to meet our own deadlines. 22. Having checked with our suppliers, it is clear that they mistakenly sent us a consignment of faulty disks. 23. Bale 3 doesnt appear to have been packed in waterproof material and has become very sodden in transit. 24. We are willing to accept the goods sent if you are able to make a substantial reduction in the price. 25. I cannot possibly use the camera you sent me because it has problems working. a. We are asking our Agents to inspect this bale, and, subject to their reports, we will replace the unsaleable part. b. I shall arrange for a replacement to be sent to you immediately, and would be grateful if you could return the faulty camera. c. I can assure you that we are currently considering switching transport company to avoid this type of error occurring again. d. With this in mind, we are more than happy to replace the faulty disks. e. We appreciate your offer to keep the goods wrongly delivered, and we are ready to allow 14% off the invoice price. B. Choose from f--j to match 26--30. 26. Could you send us a price list regarding your chromium plated domestic products? 27. I appreciate your advice on some problems we are experiencing with the equipment we ordered from you 3 months ago. 28. Would it be possible for you to arrange for us to see your products sometime this month? 29. Mr Nick Adams of Aiko Corporation has referred us to you for information concerning his standing. 30. The Stenogram is efficient, dependable, timesaving and economical. f. Excessive humidity can seriously affect the operation of our equipment. g. If it is possible, we should like to arrange a demonstration by the end of this month. h. For fifty-two weeks in the year it works hard for you, without lunch breaks or holidays. i. We welcome the opportunity to report favorably on his company. j. Prices quoted are inclusive of transportation costs. Ⅳ. Rearrange the following sentences in appropriate paragraphs to compose good letters. (20points) Ⅳ-31 1). The reason for this is that we have recently introduced a computerized stock control system, and there have been a number of "teething problems". 2). A revised, correct, invoice is attached for your convenience. 3). Reference is made to your letter of 27 May regarding our invoice (P5637/3). 4). I hope you have not been too inconvenienced by our mistake, and that you will continue to honor us with your custom. 5). Having checked with our suppliers, it appears that a mistake has been made on this occasion, and that you have been sent an invoice with incorrect details. 6). I appreciate your bringing this matter to my attention. Ⅳ-32 1). This company specializes in student exchanges between Europe and Hong Kong. 2). I look forward to receiving this information soon as our next large groups of students will arrive in approximately ten days. 3). Could you please send me two hundred copies of your summer calendar of forthcoming cultural and educational events? 4). One of my responsibilities is to arrange interesting evening activities while students are in Hong Kong, and your brochures would be very useful in helping me to do this. V. Translate the following into Chinese. (10 points) 33. Gentlemen As your name and address were listed in The Business, we are writing toyou with a desire to open an account with you. We are one of the leading exporters of Chinese silk goods and are enjoying an excellent reputation through fifty years business experience. We are sure that you will be quite satisfied with our services and the excellent qualities of our goods. If you need more objective information concerning our credit, please direct all inquires to the Bank of China. We are looking forward to your early and favorable reply. Yours truly 34. Dear Sir or Madam Several weeks ago you requested information on our line of copy machines and we were pleased to send you our brochure. Perhaps you have additional questions about the copy machines we offer. To help you make the right decision, we are enclosing a sheet that answers the most commonly asked questions about our line. We hope these questions and answers will be helpful. If you have additional questions, please feel free to contact me. Yours truly Ⅵ. Writing. (40points) 35. Write a letter for the following situation. You have just received a letter pressing for overdue payment. Write a letter of payment to include the following particulars. 1). Explain that payment was delayed because your accounting department made an oversight in making remittance. 2). Inform the seller that the sum has been sent to him by Telegraphic Transfer today. 36. Write a reply to the following letter. Dear Mr Perkins According to Contract No. 192 covering 150 cases of recorder components, the shipment is to be made in September. But yesterday our customers informed us that they needed the components urgently to fulfill the orders with their buyers, so we find ourselves under the necessity of requesting your cooperation to advance shipment to August. We can imagine the inconvenience which our request may cause you, but wedo hope our old pleasant relations ,will offset them. Thank you for your cooperation in this respect. Yours truly (hints: show your consideration, manufactures are busy and persuaded to deliver 50 cases in August and the remaining in September, ask to amend credit and confirm ) 中央廣播電視大學2004—2005學年度第一學期“開放?？啤逼谀┛荚? 英語專業(yè) 商務英語寫作 試題答案及評分標準 I. Complete the letters with the words given. (20points) 1 Further to 2 regarding 3 confidential confidence 5 appoint 6 appreciate 7 overdue remain 9 requests 10 explanation II. Choose the best answer for each question. (10points) 11 12 13 14 15 16 17 18 19 20 C b a b b a b a c c Ⅲ. Match. (10points) A. 21. c 22. d 23. a 24. e 25. b B. 26. j 27. f 28. g 29. i 30. h Ⅳ, Rearrange the following sentences in appropriate paragraphs to compose good letters. (20points) Ⅳ--31. para. 1:3,6 para. 2: 5,1, 2 para. 3:4 (10points) Ⅳ--32. para. 1:3 para. 2:1,4 para. 3:2 (10points) Ⅴ.Translate the following into Chinese; (10points) 33． 敬啟者： 我方在《商業(yè)》雜志上得知貴公司的名稱和地址，愿與貴公司建立商貿關系，特函奉知。 我公司是中國絲綢產品大出口商之一，具有50年商貿經驗，享譽中外。我方的服務和產品質量一定會令貴方滿意。 對我方的信用，如需作更進一步的了解，請向中國銀行直接查詢。盼回復。 敬上 34 尊敬的先生／女士： 幾星期前，貴方要求我方提供我方的復印機產品。我方很樂意將我們的產品目錄寄給貴 方。 可能貴方對我們生產的復印機還有其他疑問。為了幫助貴方做出正確的決定，我們就該產品最常見的有關問題作了回答，隨附給你。 我們希望這些問題和回答能夠對貴方有所幫助。如果貴方有其他問題，請隨時與我們聯 系。 敬上 VI. Writing. (40 points) (for reference) 35. Write a letter for the following situation. Dear Sirs We have received your letter informing us that we did not settle our payment due on (date) . Upon checking the cause of this delay, we have found that our accounting department made an oversight in making remittance to you. The sum of $ __ has today been sent to you by Telegraphic Transfer and we believe that it will reach you in a couple of days. We are very sorry to have kept you waiting, but hope you will realize that we had no intention to delay our payment. Yours faithfully 36. Write a reply to the following letter. Dear Sir We have received your letter of July 6 requesting us to advance the shipment of your order for recorder components to August. We immediately contacted our manufactures, asking them to rush production. Unfortunately, they are now heavily committed for many months to come and may not be able to comply with your request. However, after our repeated persuasion, they agreed to do their utmost to deliver 50 cases in August and the remaining in September. We hope this arrangement is agreeable to you. If so, please amend the covering credit and let us have your confirmation as soon as possible. Yours truly (每題20分，內容12分；語法、拼寫等4分；文體與語氣4分。)