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1、 ( 地址地址 ) 從小地址到大地址從小地址到大地址 ( 日期日期 ) May 28 , 2004Dear Bob , (稱呼稱呼)Im writing to tell you that._ (結(jié)束語(yǔ)結(jié)束語(yǔ))Best wishes ! ( 謙稱謙稱 ) Yours sincerely , ( 簽名簽名 ) Li Hua ( 正文正文 )2 Cheng Hai Middle School Wen Hua Road , Feng Xiang Chenghai , 515800 Guangdong , China Aug. 19 , 2005Dear Sir(s) , Gentlemen , ( 寫
2、給機(jī)構(gòu)或公司寫給機(jī)構(gòu)或公司 ) Im writing to tell you that_Looking forward to your early reply ! Yours truly , Li Hua January ( Jan. ) 一月一月 February ( Feb. ) 二月二月March ( Mar. ) 三月三月 April ( Apr. ) 四月四月( May 五月五月, June 六月六月, July 七月不縮寫七月不縮寫 )August ( Aug. ) 八月八月 September ( Sept. ) 九月九月October ( Oct. ) 十月十月 Novembe
3、r ( Nov. ) 十一月十一月December ( Dec. ) 十二月十二月寫書信時(shí)寫書信時(shí):開頭語(yǔ)開頭語(yǔ)- Im glad to hear from you . How nice to hear from you again . Im writing to tell you something about Your letter of ( August 29 ) came to me only yesterday . I really dont know how to thank you for your help / kindness 結(jié)束語(yǔ)結(jié)束語(yǔ)- Please give my b
4、est regards to . Wishing you success Im looking forward to hearing from you soon. Best wishes ! / Best wishes to you !謙稱謙稱: Yours sincerely , Yours truly , Yours respectfully , 1.Letters of complaint ( 抱怨信抱怨信 ) : 購(gòu)買的商品發(fā)現(xiàn)有毛病購(gòu)買的商品發(fā)現(xiàn)有毛病,對(duì)對(duì)商品質(zhì)量商品質(zhì)量, 或某項(xiàng)服務(wù)不滿意或某項(xiàng)服務(wù)不滿意, 你會(huì)寫信投訴你會(huì)寫信投訴,提出意見提出意見.這類投訴這類投訴信或抱怨信屬
5、于公務(wù)信函信或抱怨信屬于公務(wù)信函 ,用詞比較正規(guī)用詞比較正規(guī),沒(méi)有客套語(yǔ)沒(méi)有客套語(yǔ).2. 格式格式: 稱呼不必寫出收信人的姓名稱呼不必寫出收信人的姓名, 只需簡(jiǎn)單地寫只需簡(jiǎn)單地寫 Dear Sir(s)3. 一般包括三個(gè)內(nèi)容一般包括三個(gè)內(nèi)容: 1). 寫信的寫信的目的目的 2). 投訴或抱怨的投訴或抱怨的內(nèi)容內(nèi)容 3). 處理意見和要求處理意見和要求.書寫簡(jiǎn)潔書寫簡(jiǎn)潔,開門見山開門見山,直截了當(dāng)直截了當(dāng).Dear Sir , Im writing to say that Im not satisfied with the fridge I bought two weeks ago . I fo
6、und something wrong with it . The “ COLD CONTROL ” doesnt work well . Also , when it starts it makes a loud noise . I rang your service center several times , but nobody came . I hope youll look into the matter and send someone to repair it or change another one for me . Or else , take back the frid
7、ge and Ill get my refund . Im looking forward to your reply . Thank you . Yours sincerely , Zhou Lan Problems to be solved :1. 時(shí)態(tài)時(shí)態(tài)2. 語(yǔ)言的流暢性(多用地道英語(yǔ)短語(yǔ)或句型)語(yǔ)言的流暢性(多用地道英語(yǔ)短語(yǔ)或句型)3. 描述要符合客觀事實(shí)描述要符合客觀事實(shí)4. 書寫書寫錯(cuò)句:錯(cuò)句:I have bought your companys fridge some days ago . After use When it works it makes much noise
8、s .I wish you can help to repair the fridge When I back home , I found The problem of the fridge was the Cold Control didnt work .1. 上個(gè)月你上個(gè)月你 ( Wendy Bronson )在度假時(shí)買了條絲綢短裙在度假時(shí)買了條絲綢短裙,后來(lái)發(fā)后來(lái)發(fā)現(xiàn)裙子上有一大黑點(diǎn)?,F(xiàn)裙子上有一大黑點(diǎn)。2. 此事令你感到心煩此事令你感到心煩.你認(rèn)為物有所值你認(rèn)為物有所值, 你以裙子的標(biāo)價(jià)付了錢你以裙子的標(biāo)價(jià)付了錢,就就應(yīng)得到相應(yīng)的高質(zhì)量應(yīng)得到相應(yīng)的高質(zhì)量 。3. 隨信退還裙子并要求全
9、額退回隨信退還裙子并要求全額退回80.50 美元和美元和3.25 美元的郵資。美元的郵資。4. 寫信日期為寫信日期為2004 年年 6月月15日日 。 June 15 , 2004Dear Sir ,Im writing to you about a silk skirt I bought from your center when I was on holiday last month .When I got time and took it out of the bag , I found a large blackmark on the side . I was very much upset to discovery this mark . At your prices , I expect top quality !I am returning the skirt with this letter and expect to receive a full refund of $ 80.50 , along with $ 3.25 postage .Best wishes ! Yours sincerely , Wendy Bronson