國家開放大學電大本科《商務英語4》2021期末試題及答案

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1、國家開放大學電大本科《商務英語4》2021期末試題及答案（試卷號：1391） 盜傳必究 一、交際用厝（共計10分，每小題2分） 1-5 H：選擇正確的語句完成下面對話.并將答案序號寫在答題紙上。 L— I'm really fed up with Larry[ A< Pm sorry to hear that. B. Really? C. Hey ? whatf s up? 2. — Hcllot is that Sail Moving Company? A? YeSt this is Jack speaking. Thanks for calling. Whnt can w

2、e do for you? B. Yest I'm Jack. Thanks for calling. Whnt can we do for you? C. Ys speaking. Wlut can I do for you? 3. — Are there any disadvantages io shopping online? —But I think this problem will be solved soon. A. It makes life easy. B. It tHke^ seme time for the stuff you buy online to ar

3、rive. Ce The sluff you buy online arrives quickly. 4. 一Could you be so kind as to turn down that rock "n" roll? I'm preparing for tomorrow meeting report. A. Itnone of you business^ B. Not 1 donft think so> C. Surc< Sorry to disturb you. 5. — I had a really good weekend at the seaside. A. Oht

4、 that very nice of you. （）h? 11 m glad to hear that< C< Itfs a pleasure. 二,UOfC與^構（共計30分.督小■ 2分） 6-2UHLM）讀下面的句子,從AJA.C三個選項中堆出一個能堵入空白處的正靖堆頊.井將答 案序號寫在答■嫌上. 6. The procciising time per rmbii心y. A. various B. variety C, vanes 7. It will about eight percent more than initially projected. A. spe

5、nd B? pay C* eoBt 8. hn;* K(>od reputATion will aooncr or Intrr br tcucccssful in his businen?e A. whntever Ik whoever C. whomever 9. When the rest of the room cmotuinwl? my cool nnd use logic to nrgntiHtc and clo?c< A. get B. get? C. got 10. Some Rtorrn rven oflrr Innes for cuatomrr^ wi

6、th 1U itemn or Icm5 !<> chcrkout quickly. A. expres* B. expire C, rxjict I L The same m true individual propneU>rfthipK> A. of B, to C.at 12. Some al the cuBtomcra' coniplnint* see in. A. inncccptnhlr B. unacceptable <\ unnccepted 13. That might be acceptable you handle the insurance fees

7、< X if B< whether C. even if 14. The franchisor thr franchisee should observe the regulations to make the business go welL A? or B. as well as C. either 15. Some of the solutions will support these requirements better at the moment. A property B. prosperity C\ proprietary 16. Did you get

8、the financial records shape for your audit next month? A. inti) B. in 「from 17. They exchanged tales of or disappointing newn of popular items sold out minutes after the spree began at midnight. A. borgains^ B. deals C. goods 18. One kind of pnrtncrfihip is called a limited pnrtnrr!ihip< A

9、. obligation 氏 rexponsibility C\ liability 19. Travelerst when the checks* have to sign the checks in the presence of the bnnk or service clerks. A. buy B. buying Ce to buy 20. Fhr instruction describes completely the and ifn safety basis. A. faculty B. facilitate C?(Acility 三、間讀理解(共40分，每小題

10、4分) 21—25H：閱讀下列短文,從A、B.C三個選項中選出一個正魂答案,并將答案序號寫在答題 紙上. Passage 1 Emotions piny an important part in the negotintton process? although it is only in recent years that their effect is being studied. Emotions have the potential to play either a positive or negative role in negotiation. During ncgotiat

11、ions? the decision as to whether or not to settle rests tn part on emotional factors. Negative emotions can cause intense and even irrational behavior? and can cau^c conflicts and negotiations to break down? but may be instrumental in attaining concessions. On the other hnnd* positive emotions often

12、 fncilitate reaching an agreement and help to maximize joint gains* but can also be instrumental in attaining concessions. Positive and negative discrete emotions cun be !*tratrgic/illy displayed io influence task and relational outcomes and may piny out differently across cultural boundaries. 2L E

13、motions play an important role during the negotiationt although thetr effect in being studied just ? A. at the beginning of negotiation practice B. during the negotiation process C< not long before 22. Negative emotions may makr conce<>sion5e A. be helpful to I土 be harmful tu C> be nothing to

14、 23> During negotint:on3? the decision as to whether or not to settle depends on emoticmal fnctors. A. totally R. to some extent C. completely not 2L Auflining concessionn can be done . A. only by negative emotions only by positive emotions C. by both negative and positive emotton? 25. In d

15、ifferent culturrst negotinton should umc ntrntegiew tn nhnw positive nnd nc^ntive emotions. A. the Mme B. different C< no 26-30 J?：清椎據知文內容判斷館出的ill句是否正確.正■的的童并將答案 邛在答《!儂上. PQ5MIKC 2 The IwlAncr sheet is produced m the end of a compnny 1 !? finnncud yrAr> nnd i? n nnapiihot o( IU (innneial mtuat

16、ion. It jihows the compnny S iinwls and linbilitir% nt thnt point in tirnca There nrc two hnlvrn tn n bnlnncr! eihccu The top hnlf shown where the money i? being u^cd in the buaincas (the net axHctu) f nnd lhe bottom linlf ?h”w、 where thia money imrnr from (the cnpiinl employed). Thr toul of ench h

17、alf should be the Bnrnci hence lhe expre^Fiion bnlnnce nhcet. I herc nrc two kmd^ of asmc!m lotig term and nhort trrrtL fhr long Trnn n?5rt?i nrc known a? fixed as?cTn< nnd include the lnnd< buHdingH# machinery and vehicle, ihnt nre unrd in connection with the buninens. All fixed except I a nd ?rr

18、drprecintrd ns they wear out over timc< The rotnl fixed n&sietB orc the value of the fixed aa?et5? leas the accumulntcd depreciation. I hc short-tenu assets nre known as current a?8et9> and include canh> stocks and receivables that nre duct within one yenr. The top hnH of the balance sheet also in

19、cludes li.biht心.that 15 all debt* and obligations owed by the buMness to crrditarSe Current liabilities urc thosir debts that mu?t he paid within the ycnr? Mirh ha waged eurnrd but not yet paid, long term linbiliticN may include mortgAgcsi and other loan? thftt will not have been paid off within th

20、e year. The top hall ol the bnUnce sheet therefore conniats of rhe total of fixed and current 偵.Icsh the current and long term liabihtiesi giving lhe net assets The bottom half of the bnbince sheet ?howN where thia money came from. For ti limited company? this will includr thr money rniacd by issu

21、ing shares> nnd 代 known as the shore cnpnaE The buMtioH may aUa have ploughed 10mr of thr money back inlo liuilding up the business. Thin i? called retained profit The bottom half of the hulance sheet therefore consisth of lhe totnl of share CApitnl ?nd retained pro(iu? giving the opiul eniployed

22、26. The? top half of a balance nheet shows where the money is being used in the huxirw傾 27. All (txed assets are deprcciAtcd as they wcur out over time. 28. The shon-lrnn assets are known as fixed assets 29. I'urrcnt liabilities nre those debts tliAt must be paid wiihin the yean 30. The money pl

23、uuKhrd hnck into building up the business is called retained profits 四，寫作(共典分) 3“根犀要求寫作文. Write a resignation letter according to the information below.(根據以下信息寫一封英文 辭職值) Suppose you are Jason Lawt CEO of Starwood Write 4 rcsignAlion letter to the Bon rd of Ihrcctors bused on the following informa

24、tion^ (I )Rrntgn due to personal health problem 1 ⑵Pmiciputc in the aenrch for u Aucce&son (3) Continue as CEO until a new CEO is selected 1 (4) Wifth a bright future for Starwood 1 sj and thunk Starwood'、for the days spent together. 試題答案及評分標準 （僅供參考） 一、 交際用H!（共計I。分，每小JS 2分） 1 一5題：選擇正確的ifi句完成

25、下而對話?井將答案序號可在答Jffi紙上。 1. C 2. A 3. B 4. C 5? B 二. 切fC與蜻構（共計3。分.每小理2分） 6-20J8：閱讀下面的句子.從A、H,C三個選項中選出一個能壩入空白處的正確選項，并將答 案序號耳在答賊嫌上. 6. C 7.C 8. B 9. B 10. A H. C 12. B 13. A 14. H 15. c 16. A 17, A 18. C 19. B 20. (: 三，閱讀11解(共40分.每小4分) 2l-25?：iffl?下列短文,從AJkC三個選項中選出一個正確答案.并將答案序號目在答H

26、 嫌上. Pii5$ngc I 21. C 22. A 23. B 24. C 25. B 26-3?！?俏根據端文內容判斷怡出的僵句是否正確.正確的寫“T',.錯誤的與“F。并將答案 琦在答贈峨上. Pussaxc 2 26. T 27. F 28. F 29. T 30. T 四.寫作(共20分)， 3“根據要求珥作文. Write ■ resignation letter according to the Information below.(楸據以下信■騫一射英文 辭職值) SuppQ!?c you nrr ]

27、 Wntr a reMgHnliori Irltcr to thr nl Pircctani bailed an the following information. (DReftiRn due Ui prrMJnnl hc/ilth prahlrrni (2) Pnrticipntr in the mntrh for n KuecMMor i (3) ( ontinuv m ( l?) until a new l EO i? bdrctedi (4) Wi?h a briKhi future for StArwoodfM| and thank Starwood , ? (or lhe

28、 dnyii 引Mini together. To the Starwood1* I Aon rd of Directors and the Slnrwood*! fommunny ? I'd like io shore with you M>me difficult newM nbout rny future plan^. Later today* 1 will announce thnt 1 h/ivr resigned from Starwood*s

29、r my ?uccensur? und I will continue ns CEO until the board Mclrclw a new one. Together, we h&vc accomphshed whnT some mixhi linvc ihoughl could not hr d

30、ou dll for the miiny yeur* of bring able U)work nlangsidr you, JaAon Ijiw 作丈怦分Hrth L評分原UM (1) 本的忌分為20分?按6個杓次始分. (2) 評分時.先根據丈律的內容和厝占初步確定咒所屬愕次，然后以儂fl次的要求米尚 fit.確定戒調整捋次,眼后始分. ⑶評分時應注意的主要內容加內容要點,句型變化遙用和墉法制I構的椎確性，81 ?值的iitnn.aew性以及應川文的格式要求? (4)評分時.如拼與-促較多?書寫較差?以至影精■際甫分數降 A個檔次? 2.各檔次的給分范圍和要求 16一2

31、0 分 ?完全完成了試題規(guī)定的任務j ? H蓋所有內容要點， ?語法結構.句型和詞匯有變化, ?謂法結構和用伺準的. ?語意連賈?邏輯性強. ?應用文寫作格式規(guī)范. 11 15 分 ?較好地完成了試題規(guī)定的任務j ?、最所有內容要點， ?句型和伺匯有變化8 ? '法結構和伺匯基本準礪.些許錯誤主要是因為套權較復雜語法結 構或伺匯所致. ?語意基本連貿,有一定的邏輯性. ?應用文寫作格式較為規(guī)范， 6—10 分 ?基本完成了試颶規(guī)定的任務， ? S［蓋所有內容要點8 ?運用語怯結構和詞匯方面能摘足任務的基本要求， ?有?些語莊靖構或間匯方面的錯誤.但不影響理解. ?甫意連配性及邏鋼性方面存在一定何題. ?應用文與作格式基本規(guī)范. 3-5分 ?雖盡力但不足以完成試題翅定的任務， ?僅覆蓋部分主要內容，或寫了一些無關內容］ ?語法結構和詞匯運用能力很弱8 ?有許多語法結構或詞匯方面的橘誤.影響了對寫作內容的理解. ?語意不連貫，邏輯性方面何麼較大. ?應用文寫作格式不規(guī)范. 1 2分 ?■未成定的任務， ?旬子不完整或無法理Uh ?田法靖構或詞匯方血鋁設也篇?影響對寫件內&的理解1沿言送用能 g ?i?.e不滴?建無邏輯. ?應用文寫作格式不規(guī)范. 。分 ?未答題?或員作答但不知所云“