企業(yè)文化與企業(yè)績效

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1、,單擊此處編輯母版標題樣式,單擊此處編輯母版文本樣式,第二級,第三級,第四級,第五級,,,*,,單擊此處編輯母版標題樣式,單擊此處編輯母版文本樣式,第二級,第三級,第四級,第五級,,,*,,戰(zhàn)略型領導，企業(yè)文化與企業(yè)績效,王 輝,,香港科技大學組織管理系 博士生,中國科學院心理研究所 副研究員,電話號碼：,,電子郵件：,Background,,What aspects of strategic leadership are important to organizational effectiveness?,CEO’s attributes (behavioral comp

2、lexity, charisma, and paternalism),When does strategic leadership take effects on organizational performance?,Situational uncertainty (percevied environment uncertainty, organizational type, firm life stage),How does strategic leadership influence firm performance?,Mechanisms (organizational culture

3、),,Background (continue 1),,Strategic Leadership,Strategic leadership is defined as a person’s ability to anticipate, envision, maintain flexibility, think strategically, and work with others to initiate changes that will create a viable future for the organizations (Ireland & Hitt, 1999),Upper eche

4、lon theory (Hambrick & Mason, 1984),strategies and effectiveness are the reflection of the values,and cognitive bases of powerful actors in the organization,,Observable aspects,age, education, functional track, financial position,group characteristics,Psychological aspects,cognitive base, values,

5、and personality,Background (continue 2),Situational uncertainty,Transition from a planned to a market economic system,Restructuring of state-owned enterprise,Substantial growth of township and village, private firms and joint ventures,Perceived environment uncertainty,Individual’s perceived inabilit

6、y to understand the direction in which an environment might be changing, the potential impact of those changes on that individual’s organization, and whether or not particular response to the environment might be successful (Milliken, 1987),Different organizational types,Firm life stage,,Strategic l

7、eadership,Demographic variables,Smith et al, 1994; Hambrick et al, 1996,Priem et al, 1999; Pitcher et al, 2000; Waldman et al, 2001,Behavioral complexity,,the ability to act out a cognitively complex strategy by playing multiple,,even competing roles, in a highly integrated and complementary way,,Ho

8、oijberg Denison et al, 1995,Charisma,the ability f a leader to exercise diffuse and intense influence over the beliefs,,values, behaviour, and performance of others through his or her own,behaviours, beliefs, and personal example,Conger ,Waldman et al, 2001,,Strategic Leadership,Paternalism,a kind

9、of leadership style which combine strong discipline and,authority with fatherly benevolence and moral integrity couched,in a “personalistic” atmosphere,Redding, 1990; Westwood, 1997; Cheng, 1995;,Farh & Cheng, 2000,authority,benevolence,moral leadership,Organizational culture,Organizational culture,

10、A pattern of basic assumptions that the group learned as it solved its problems of external adaptation and internal integration, that has worked well enough to be considered solid and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problem

11、s” (Schein, 1992, p. 12),Outcomes of organizatonal culture,Leaders’s influence on organizational culture,Mediating role of organizatonal culture,,企業(yè)文化不是什么？,豐富員工的業(yè)余生活,聘請文化界人士加盟企業(yè),加強政治思想工作,垃圾桶,員工統(tǒng)一著裝,開發(fā)企業(yè)口號,每天唱廠歌,在媒體上宣傳本企業(yè),,,企業(yè)文化概述,企業(yè)騰飛的兩翼,----,先進的科學技術和卓越的企業(yè)文化現(xiàn)象,,形成最佳的經 營管理機制為目的,以人為管理的主體,以企業(yè)的共識為核心,以群體

12、行為為基礎,,,企業(yè)文化,是,是什么？,一個團體,在,在適應外,部,部環(huán)境與,內,內部整合,的,的過程中,，,，習得的,一,一套價值,觀,觀，行為,模,模式和基,本,本假設，,團,團體的新,成,成員以此,作,作為了解,，,，感知，,思,思考相關,問,問題的基,礎,礎。（,Schein,1992),,可觀察到,的,的行為規(guī),范,范（習俗,，,，傳統(tǒng)，,固,固定的儀,式,式等）,團體規(guī)范,（,（內在的,價,價值觀，,標,標準等）,共享的價,值,值觀念,正規(guī)的企,業(yè),業(yè)哲學（,廣,廣義的政,策,策及意識,形,形態(tài)方面,的,的原則）,游戲規(guī)則,（,（新成員,必,必須學習,的,的做事方,法,法）,組織氣

13、氛,具體化的,技,技能,思維習慣,，,，心理模,式,式，語言,范,范式,,,企業(yè)文化,的,的組成,企業(yè)的價,值,值觀,----,價廉物美,,典范人物,----,體育界的,“,“女排精,神,神”,,儀式典儀,----,“,“,誰是全國,第,第一”，,“,“華爾連,鎖,鎖商店”,,文化網(wǎng)絡,----,正規(guī)的標,語,語、口號,，,，非正規(guī),的,的言語,行為,,企業(yè)文化,與,與企業(yè)的,績,績效,任何一個,卓,卓越的企,業(yè),業(yè)都有一,種,種強勢文,化,化,,“追求卓,越,越”,----,八大特征,IBM----,尊重人才,，,，努力創(chuàng),新,新，服務,顧,顧客,McDonald,’,’s----,質量，服

14、,務,務，整潔,，,，物有所,值,值,Haier(,海爾集團,）,）,,什么是強,勢,勢文化？,高水平的,贊,贊同，完,全,全的一致,企業(yè)文化,與,與企業(yè)的,績,績效,企業(yè)文化,與,與企業(yè)的,效,效益成正,相,相關,企業(yè)文化,可,可以增加,員,員工的凝,聚,聚力，減,少,少員工的,離,離職傾向,增加員工,對,對組織的,承,承諾和滿,意,意感,激勵員工,約束與控,制,制員工行,為,為,變革的橋,梁,梁,企業(yè)文化,有,有利于企,業(yè),業(yè)的未來,發(fā),發(fā)展,（,1984,年,11,月,24,日）,案例：,重慶鐘表,工,工業(yè)公司,的,的企業(yè)文,化,化建設,,,企業(yè)領導,與,與企業(yè)文,化,化,企業(yè)的創(chuàng),始,

15、始人，老,總,總是企業(yè),文,文化建設,的,的關鍵,觀念的體,現(xiàn),現(xiàn),行為的模,板,板,實施的保,障,障,實現(xiàn)的動,力,力,領導行為,的,的特性與,企,企業(yè)文化,的,的關系,行為復雜,性,性,遠景設計,師,師,鼓動家,分析師,目標實施,大,大師,魅力領導,信任,尊重,服從,,,,企業(yè)文化,建,建立的機,制,制,企業(yè)領導,關,關心所在,領導對關,鍵,鍵及危機,事,事件的反,應,應,領導的言,傳,傳身教,資源分配,的,的標準,招募，選,拔,拔，晉級,的,的標準,組織設計,和,和結構,組織系統(tǒng),和,和程序,物理環(huán)境,的,的設計,重要人物,或,或事件的,故,故事，傳,說,說和神話,企業(yè)哲學,，,，價值觀

16、,念,念的正規(guī),表,表述,,企業(yè)文化,建,建設的具,體,體措施,合適員工,的,的甄選,領導班子,成,成員的一,致,致,培訓,社會化,員工的認,同,同,正規(guī)儀式,與,與非正式,活,活動,評估與獎,勵,勵,,9,、靜,夜,夜四,無,無鄰,，,，荒,居,居舊,業(yè),業(yè)貧,。,。。1月-231月-23,Saturday,January7,2023,10,、雨中黃葉,樹,樹，燈下白,頭,頭人。。08:39:3508:39:3508:39,1/7/2023 8:39:35 AM,11,、以我,獨,獨沈久,，,，愧君,相,相見頻,。,。。1月-2308:39:3508:39,Jan-2307-Jan-23,1

17、2,、故人江海,別,別，幾度隔,山,山川。。08:39:3508:39:3508:39,Saturday,January 7,2023,13,、乍,見,見翻,疑,疑夢,，,，相,悲,悲各,問,問年,。,。。1月-231月-2308:39:3508:39:35,January7,2023,14,、他,鄉(xiāng),鄉(xiāng)生,白,白發(fā),，,，舊,國,國見,青,青山,。,。。07,一,一,月,月20238:39:35,上,上午08:39:351月-23,15,、比,不,不了,得,得就,不,不比,，,，得,不,不到,的,的就,不,不要,。,。。。一月238:39,上,上,午,午1月-2308:39,January7

18、,2023,16,、行動出成,果,果，工作出,財,財富。。2023/1/7 8:39:3508:39:35,07 January2023,17,、做,前,前，,能,能夠,環(huán),環(huán)視,四,四周,；,；做,時,時，,你,你只,能,能或,者,者最,好,好沿,著,著以,腳,腳為,起,起點,的,的射,線,線向,前,前。,。,。8:39:35,上,上午8:39,上,上,午,午08:39:351月-23,9,、沒有失,敗,敗，只有,暫,暫時停止,成,成功！。1月-231月-23,Saturday, January 7,2023,10,、很多事情,努,努力了未必,有,有結果，但,是,是不努力卻,什,什么改變也,

19、沒,沒有。。08:39:3508:39:3508:39,1/7/2023 8:39:35 AM,11,、成,功,功就,是,是日,復,復一,日,日那,一,一點,點,點小,小,小努,力,力的,積,積累,。,。。1月-2308:39:3508:39,Jan-2307-Jan-23,12,、世,間,間成,事,事，,不,不求,其,其絕,對,對圓,滿,滿，,留,留一,份,份不,足,足，,可,可得,無,無限,完,完美,。,。。08:39:3508:39:3508:39,Saturday,January7,2023,13,、不,知,知香,積,積寺,，,，數(shù),里,里入,云,云峰,。,。。1月-231月-2308

20、:39:3508:39:35,January7,2023,14,、意志,堅,堅強的,人,人能把,世,世界放,在,在手中,像,像泥塊,一,一樣任,意,意揉捏,。,。07,一,一月20238:39:35 上,午,午08:39:351月-23,15,、楚塞三湘,接,接，荊門九,派,派通。。。一月 238:39,上,上午1月-2308:39,January 7,2023,16,、少,年,年十,五,五二,十,十時,，,，步,行,行奪,得,得胡,馬,馬騎,。,。。2023/1/78:39:3508:39:35,07January2023,17,、空山新,雨,雨后，天,氣,氣晚來秋,。,。。8:39:35,

21、上,上午8:39,上,上午08:39:351月-23,9,、楊柳,散,散和風,，,，青山,澹,澹吾慮,。,。。1月-231月-23,Saturday,January7,2023,10,、閱讀,一,一切好,書,書如同,和,和過去,最,最杰出,的,的人談,話,話。08:39:3608:39:3608:39,1/7/20238:39:36AM,11,、越是沒有,本,本領的就越,加,加自命不凡,。,。1月-2308:39:3608:39,Jan-2307-Jan-23,12,、越是,無,無能的,人,人，越,喜,喜歡挑,剔,剔別人,的,的錯兒,。,。08:39:3608:39:3608:39,Satur

22、day,January7,2023,13,、知人者智,，,，自知者明,。,。勝人者有,力,力，自勝者,強,強。1月-231月-2308:39:3608:39:36,January 7,2023,14,、意志堅,強,強的人能,把,把世界放,在,在手中像,泥,泥塊一樣,任,任意揉捏,。,。07 一,月,月 20238:39:36,上,上午08:39:361月-23,15,、最具挑,戰(zhàn),戰(zhàn)性的挑,戰(zhàn),戰(zhàn)莫過于,提,提升自我,。,。。一月 238:39,上,上午1月-2308:39,January7, 2023,16,、業(yè)余生,活,活要有意,義,義，不要,越,越軌。2023/1/78:39:3608:

23、39:36,07 January 2023,17,、一,個,個人,即,即使,已,已登,上,上頂,峰,峰，,也,也仍,要,要自,強,強不,息,息。8:39:36,上,上午8:39,上,上,午,午08:39:361月-23,,MOMODA POWERPOINT,Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce id urna blandit, eleifend nulla ac, fringilla purus. Nulla iaculis tempor felis ut cursus.,感謝,您,您的,下,下載,觀,觀看,專家,告,告訴,